JP1 is an integrated system operations management solution consisting of these 3 areas which can be implemented step-by-step partially for each necessary area
3 areas provided by JP1
Compliance
Integrated management of IT assets
(1) Understand situation of IT assets
(2) เComply with Thai law “Computer Crime Act (CCA)”
(3) Remote maintenance
Security management
(1) Monitor and remove unauthorized PC
(2) Record and track each operation type of client PC
Automation
IT staff automation
(1) Automate system working operation
Job management
(1) Clearly define job task and operation flow
(2) Execute and monitor task schedule defined in advance according to the calendar
Monitoring
System operation monitoring
(1) Intensively monitor whether the overall system is running without any problem
(2) Collect running performance information of system application
(3) Perform visual mapping management for the entire network
Error detection and response
(1) Set automatic notification to administrators in case of trouble
(2) Unify management of issues such as inquiries and troubles, etc.
IT system operations management software “JP1” provides an integrated support for system operation automation, IT asset management, etc.
Implementation by all-in-one package
- No additional cost will be added with the addition of optional function.
It can be implemented with an easy-to-understand fee structure.
User-friendly screen design for beginner
- It can smoothly start practical use after implementation without any complicated operation.
Multi-language (Multilingual) support
- Support in Japanese, English and Chinese is included as standard.
* In C.S.I., we provide operational support and explanation of how to use in Thai for Thai staffs who have practical use of this software, and take good care of all concerns and questions after implementation.
Problems in the work process
What are the problems in the system's work processes in Thailand and Southeast Asia?
Using pirated software
- Think that the software you use is legal, but it's actually pirated software from using pirated software. The program or the computer doesn't work!?
- Employees do non-work related things during working hours.
Unrelated software has been installed secretly.
- This creates a risk of data leaks and unauthorized access.
Outsiders can freely access information within the company.
- According to the law "Computer Crime Act" of Thailand, the company will be responsible as well.
Can't claim that "I don't know"
Compliance with the "Computer Crime Act"
- Being in a situation where it is difficult to determine whether the system or computer being used is Who manages what and when?
and how
There are no rules or people responsible for IT.
Related sites
The integrated system operations management “JP1” is the product developed by Hitachi, Ltd.
JP1 Version 12 General Catalog (PDF File)
Why do we recommend implementing JP1 by CSI?
C.S.I. group, we are a Japanese system development company with over 31 years of experiences and achievements in Thailand which is an official partner company to support selling/implementation of JP1 in Thailand.
We are well-versed in actual system operation and IT environment in Thailand, so we get favorable comments from a lot of customers for our feasible and solid support system.
Since we became a partner company of JP1 in 2010, we still conduct regular meetings with Hitachi group, the product developer every month, and continue to provide reliable support for customers.