Personal Data Protection Policy
INTRODUCTION
Protecting the security and privacy of your personal data is important to CSI GROUP. Therefore, CSI GROUP operates its website csigroups.com in compliance with applicable laws on data privacy protection and data security.
We respect your privacy and duly protect the personal data we process about you (“Personal Data”). All processing of Personal Data is carried out in accordance with PDPA of Thailand
The following describes how we collect, process and share your Personal Data.
WHAT ARE STANDARDS FOR COLLECTING DATA?
By this Data Protection Policy, CSI GROUP has successfully implemented the PDPA principles that apply to its activity in relation with the customers, partners, suppliers and employee as follows :
Legality, fairness and transparency – processing of Personal Data is based on legal grounds, that must be provided to the Data Subject regarding the identity of the company performing such processing and the purpose of carrying out the processing.
Purpose limitation – the purpose of processing Personal Data is specified, explicit and legitimate. Personal Data are not processed for any other purposes.
Minimizing data – ensuring that Personal Data is adequate, relevant and limited to what is necessary for that purpose.
Accuracy of data – Personal Data is accurate and updated.
Limiting storage – Personal Data is stored for a reasonable period to achieve the purpose for which they were collected.
Integrity and confidentiality – Personal Data is processed in a manner to ensure appropriate security and confidentiality and to prevent unauthorized access.
Responsibility – we take all responsibility and efforts in terms of the data collector
HOW WE USE YOUR INFORMATION?
We use the information we collect in various ways, including to :
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Provide, operate, and maintain our customer
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Improve, personalize, and expand our service
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Understand and analyze how you use our website
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Develop new products, services, features, and functionality
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Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
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Send you emails
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Find and prevent fraud
ANALYTIC TOOLS
CSI GROUP follow a standard procedure of using analytic tools. These keep visitor’s data when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by analytic tools include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
COOKIES
Like any other website, CSI GROUP use 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
WHAT ARE YOUR RIGHTS?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following
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The right to be informed – you are entitled to know what Personal Data we are processing regarding you, and you can request a copy of such data. This is why we’re providing you with the information in this Data Protection Policy.
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The right of access – you have the right to obtain access to your Personal Data, and other information (similar to that provided in this Data Protection Policy).
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The right to rectification – you are entitled to have your Personal Data corrected if it is inaccurate or incomplete.
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The right to erasure – you have the right to request the deletion or removal of your Personal Data where there is no compelling reason for us to keep using it. This is not a general right to erasure ; there are exceptions.
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The right to restrict processing – you have rights to ‘block’ or suppress further use of your Personal Data. When processing is restricted, we can still store your Personal Data, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
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The right to data portability – you have rights to obtain and reuse your Personal Data for your own purposes across different services.
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The right to object – you have the right to object to certain types of processing, including processing for direct marketing (which we do only with your consent).
CHILDREN’S INFORMATION
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
CSI GROUP do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
CSI GROUP will retain your Personal Data only for as long as it is necessary for the purposes set out in this Data Protection Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
CSI GROUP will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when the data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
WHAT SECURITY MEASURES ARE TAKEN TO PROTECT YOUR DATA?
The security of your data is important to us. We commit to taking all reasonable steps to :
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Protect your Personal Data from unauthorized access and improper use.
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Secure our IT systems and safeguard the information.
TRANSFERS OF PERSONAL DATA OUTSIDE OF THAILAND
We generally do not transfer your personal data to countries outside of Thailand. However, if we do so, we will obtain your consent for the transfer to be made and will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
CONTACT US
If you have any questions, concerns, comments, requests or if you would like further information about this Data Protection Policy, how we handle your Personal Data, please contact us.